Horizon2

Community Services qualifications

Make a difference.
Build a career that matters.

Prepare to support individuals, families and communities with a nationally recognised Community Services qualification from Horizon2, RTO 40932.

  • CHC42021 Certificate IV in Community Services
  • CHC52025 Diploma of Community Services
Talk to Horizon2 about your next step

Tell the team which qualification you are considering and they can discuss course suitability, funding eligibility and enrolment.

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Prefer a conversation? Call 1300 889 564 or email enquiries@h2.edu.au.

Nationally recognised qualifications
Online study with trainer support
Funding eligibility can be checked
Horizon2 · RTO 40932
Choose your level

Two qualifications. One community-focused direction.

Start with the qualification that reflects the work you want to do, your experience and the level of responsibility you are preparing for.

CHC42021

Certificate IV in Community Services

Develop the skills to provide person-centred services, support and advocacy across community service settings.

Study mode Online
Study pace Self-paced
  • Person-centred support and service delivery
  • Advocacy, interventions and community participation
  • A pathway into community service work or further study
Course-specific assessment and practical requirements are confirmed before enrolment.
CHC52025

Diploma of Community Services

Build higher-level skills for coordinating and managing person-centred services, programs and community support.

Study mode Online
Work requirement At least 100 hours
  • Service delivery, management and coordination
  • Case management and program coordination skills
  • Greater autonomy and responsibility in community services
The qualification's assessment requirements include at least 100 hours of work. Horizon2 can explain how this applies to your study.
Queensland Government Skills Assure Supplier identifier with tagline
Queensland training support

Career Boost funding may reduce your course cost.

Career Boost supports eligible Queenslanders to develop higher-level skills for employment, career progression or further education. Horizon2 is a Skills Assure Supplier.

Funding is not automatic.

Subsidies and eligibility depend on current Queensland Government requirements and your individual circumstances. Horizon2 must check eligibility before confirming a funded place or course cost.

Ask Horizon2 to check eligibility
The Horizon2 difference

Flexible study, backed by actual people.

The page should not make online study sound like studying alone. Horizon2 combines flexible delivery with trainer guidance and practical enrolment support.

01 / ONLINE

Study online

Work through your course online, giving you greater flexibility around work, family and other commitments.

02 / SUPPORT

Dedicated trainer support

Access trainer guidance during your course instead of being left to work through nationally recognised training without support.

03 / PACE

Self-paced progress

Progress depends on your submission pace. The anticipated duration can be up to two years.

04 / RECOGNITION

Nationally recognised

Complete a current Community Services qualification delivered by Horizon2, Registered Training Organisation 40932.

05 / PAYMENT

Payment plans

Where applicable, ask Horizon2 about available payment options, including Pay Advantage and HUMM EZIPAY.

06 / PATHWAY

Open new doors

Build recognised skills for community-focused work, career progression or a pathway into further study.

Career direction

Work that supports people and communities.

Depending on the qualification completed, your experience and an employer's requirements, Community Services study may support pathways towards roles such as:

Discuss your career goal
  • Behavioural support officer
  • Development officer
  • Disability officer
  • Employment coordinator
  • Lifestyle support officer
  • Residential care officer
  • Senior personal care assistant
  • Social educator
  • Community services supervisor
  • Social trainer
  • Job titles and entry requirements vary between employers. A qualification does not guarantee employment or eligibility for every listed role.
Your experience and circumstances

There may be more than one way forward.

Ask the Horizon2 team about recognition of existing skills, funding eligibility and payment arrangements before choosing your enrolment pathway.

Recognition of Prior Learning

Already experienced in Community Services?

Recognition of Prior Learning may recognise relevant skills and knowledge you already hold. Evidence is assessed against the qualification requirements; experience alone does not guarantee credit.

Payment options

Ask about a payment approach that works for you.

Course fees depend on your qualification, funding eligibility and circumstances. Horizon2 can explain available payment arrangements, including Pay Advantage and HUMM EZIPAY where applicable.

Before you enquire

Useful answers, without the fine-print fog.

Horizon2 will still confirm the details that apply to your chosen course and personal circumstances before enrolment.

Which Community Services qualification should I choose?

That depends on your existing experience, career goal and the responsibilities you are preparing for. Certificate IV focuses on person-centred support and service delivery. The Diploma develops higher-level coordination, case management and program skills.

Is the study delivered online?

The courses are promoted for online study with trainer support. Practical and assessment requirements still apply, and Horizon2 will explain these before you enrol.

How long will the course take?

Study is self-paced and completion time depends on how regularly you study and submit assessments. The anticipated duration can be up to two years.

Does the Diploma include a work requirement?

Yes. CHC52025 Diploma of Community Services includes assessment requirements involving at least 100 hours of work. Ask Horizon2 how that requirement applies to your enrolment.

Can I receive Queensland Government funding?

Career Boost funding may be available to eligible Queenslanders, but it is conditional. Horizon2 must check your eligibility and the current program requirements before confirming a subsidy.

Can my existing experience count?

Recognition of Prior Learning may be available where your evidence demonstrates the required skills and knowledge. Horizon2 can explain the evidence and assessment process.

Ready to find your Community Services pathway?

Tell Horizon2 where you want to go. The team can help you compare the qualifications, understand the requirements and check funding eligibility.

Make a Difference. Start Your Rewarding Career in Community Services.

  • Passionate about helping others live fulfilling lives? CHC42021 – Certificate IV in Community Services and CHC52025 – Diploma of Community Services equips you with the skills to design and deliver engaging programs that empower individuals in diverse settings.
  • Become a qualified professional. Gain the knowledge and practical skills to work in residential facilities, community agencies, and day centers, supporting individuals with various needs.
  • Unlock exciting career opportunities. Pursue a fulfilling career as a Development officer, Behavioural support officer Lifestyle support officer Residential care officer and more!
  • Learn at your own pace. Complete the CHC42021 or CHC52025 – Diploma  certificate entirely online, allowing you to fit your studies around your existing commitments.
  • Gain recognition for your experience. Apply for Recognition of Prior Learning (RPL) to potentially reduce the number of subjects you need to complete.
  • Finance your studies with ease. Choose from flexible payment options like Pay Advantage or HUMM EZIPAY to make your education achievable.
 

Queensland Skills Assure Funding

We are approved to deliver training in Queensland as a funded Skills Assure Supplier (SAS). Studying one of the courses in our wide range with Horizon2 under this funding provides you with an opportunity to complete a full qualification for a much more affordable fee.

We are able to train qualifications under the following funded training programs:

Higher Level Skills (HLS)

The Higher Level Skills program provides eligible students access to subsidised training for Certificate IV level or above qualifications and skillsets.
The aim is for individuals to be able to gain the higher-level skills required to secure employment and career advancement.

To be eligible for the Higher Level Skills program, individuals must: 

  • be aged 15 years or over;
  • be no longer at school;
  • permanently reside in Queensland;
  • be an Australian citizen, Australian permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen;
  • not hold a certificate IV or higher-level qualification, not including qualifications completed at school and foundation skills training; and
  • not be enrolled in another qualification, not including foundation skills training. 

100% Online

We've transformed Community Services into a fully online experience, allowing you to dive into lessons, workbooks, and assessments, as well as complete practical exercises, from any location with internet access. No special software or hardware is needed—just a simple web browser will do!

Nationally Recognised

Get the National recognised and become a Diversional Therapist Recreation Worker Leisure and Therapy Leader Play Therapist Recreation Support Worker Lifestyle Manager

Payment Plans Available

Flexible payment options, allowing you to study without paying fully upfront. We acknowledging financial hurdles, we provide flexible payment plans through Pay Advantage or HUMM EZIPAY, tailored to meet your needs.

Dedicated Trainer Support

Upon beginning, you'll be paired with a dedicated trainer to support you throughout your course. All our trainers have backgrounds in counselling, enriching your education and employability with their real-world experiences and knowledge.

Open Doors

Achieving a qualification opens doors, removing obstacles and paving the way into the industry as well as university opportunities.

Duration

Designed as a self-paced journey, the timeline to finish our program is in your hands, with an anticipated duration of up to 2 years. Success hinges on your prompt submission of assessments for our assessors' review. We commit to aligning with your pace, offering support to establish and achieve attainable milestones.

Job Outcomes CHC42021 – Certificate IV and CHC52025 Diploma in Community Services

The Community Services domain is a rapidly expanding segment of Community Services, experiencing a surge in demand for assistance with fundamental activities, ranging from shopping to sustaining activity levels.

  • Behavioural support officer
  • Development officer
  • Disability officer
  • Employment coordinator (disability)
  • Lifestyle support officer
  • Residential care officer
  • Senior personal care assistant
  • Social educator
  • Supervisor
  • Social trainer
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