CHC22015 Certificate II in Community Services
Take the first step towards the community services sector by building introductory workplace skills, confidence and a foundation for further study or employment.
- Build foundational knowledge and practical skills for community services pathways
- Develop communication, workplace and person-centred support skills
- May be available through Horizon2's Queensland VET in Schools delivery schedule
Course Overview
CHC22015 Certificate II in Community Services reflects the role of individuals who have not yet entered the workforce and are developing the necessary skills in preparation for work.
At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.
Qualification Overview
To achieve this qualification, students must successfully complete 9 units of competency, including 5 core units and 4 elective units.
This qualification supports introductory skills in communication, diversity, workplace health and safety, daily work activities, community development, cultural safety, child safety awareness and mental health awareness.
Everything You Need to Know
Fees & Funding
Queensland VET in Schools 2026
CHC22015 Certificate II in Community Services is approved under Horizon2's Queensland VET in Schools 2026 delivery schedule.
This qualification is not funded under Career Start or Career Boost. Horizon2's current funded delivery arrangement for this qualification is through the Queensland VET in Schools programme.
Under the VET in Schools 2026 programme, eligible Queensland secondary school students in Years 10, 11 and 12 may access a subsidised training place for an approved Certificate I or Certificate II qualification while they are still at school.
VETiS Student Eligibility
To access a funded training place through the VET in Schools general training pathway, students generally need to:
- Be enrolled in Year 10, 11 or 12 at a Queensland secondary school
- Not be an international secondary school exchange student
- Not have already completed a Certificate I or II VETiS qualification funded by DTET
- Have a genuine interest in pursuing a post-school vocational occupation
Horizon2 will confirm student eligibility before enrolment.
Approved Funded Delivery Arrangement
- Programme: VET in Schools 2026
- Qualification: CHC22015 Certificate II in Community Services
- Delivery Mode: Blended Delivery (Face-to-Face and Online)
- Approved Delivery Location: Brisbane (C)
- Pathway: General Training
Student Contribution Fees
Eligible school students do not pay student or co-contribution fees for the VET in Schools 2026 programme. The Queensland Government covers the cost by paying the approved Skills Assure Supplier.
- Eligible VETiS Student Fee: $0.00
Full Fee
Students who are not eligible for funded VET in Schools delivery may be able to enrol as a full fee-paying student, subject to availability.
- Full Fee: $1,999.00
Please contact Horizon2 before enrolment to confirm current full fee pricing, eligibility and school-based delivery arrangements.
Units of Competency
Core Units
- CHCCOM001 – Provide first point of contact
- CHCCOM005 – Communicate and work in health or community services
- CHCDIV001 – Work with diverse people
- HLTWHS001 – Participate in workplace health and safety
- BSBWOR202 – Organise and complete daily work activities
Elective Units
- CHCPRT025 - Identify and report children and young people at risk
- CHCDIV002 – Promote Aboriginal and/or Torres Strait Islander cultural safety
- CHCCDE003 – Work within a community development framework
- CHCMHS001 – Work with people with mental health issues
How Does It Work?
Students complete supported learning and assessment activities across the required units of competency.
Learning may include online learning, face-to-face activities, trainer-supported assessment tasks, workplace-style scenarios and practical community services examples.
Recognition of Prior Learning may be available where applicants can provide sufficient, current, valid and authentic evidence of existing skills and knowledge.
Course Duration
Completion time may vary depending on the student’s study mode, assessment progress, support needs and delivery arrangements.
Our team will support students to understand expected workload, progression requirements and assessment expectations before enrolment.
Entry Requirements
There are no formal entry requirements for this qualification.
Students must be able to participate in learning and assessment activities and may need suitable language, literacy, numeracy and digital skills to complete online learning, workplace-style documentation and assessment tasks.
Vocational Placement
This qualification does not include a mandatory vocational placement requirement.
Students may complete practical, workplace-style or scenario-based assessment activities connected to community services environments.
Who Are My Trainers?
Our team of industry professionals is led by David Bradford, a former QUT Lecturer and Director of Operational Training in the Department of Communities.
Our team will support you throughout your qualification, including guidance around assessment requirements, Recognition of Prior Learning (RPL) evidence and suitable study progression.
If you would like to know more about trainer support before enrolling, please speak with our course team.
Pathways
This qualification may support students to prepare for entry-level community services pathways, further vocational training or future employment opportunities.
Students may continue into further study such as:
- CHC32015 Certificate III in Community Services
- CHC33021 Certificate III in Individual Support
- CHC42021 Certificate IV in Community Services
- CHC40421 Certificate IV in Youth Work
Pathway outcomes can vary depending on the student’s goals, location, further study plans, employer requirements and available opportunities.
Security Checks
Depending on future volunteering, work experience, placement or employment activities, students may need to complete checks such as a police check, working with children check or disability worker screening check.
If you have questions about checks or future community services pathways, please speak with our course team before enrolment.
