BSB10120 Certificate I in Workplace Skills
Build introductory workplace skills to support work readiness, business tasks, digital confidence and future employment pathways.
- Designed for learners preparing for entry-level workplace participation
- Includes business resources, work readiness, digital technology and time management skills
- Career Start funding may be available for eligible Queensland students
Course Overview
BSB10120 Certificate I in Workplace Skills is designed for individuals who have not yet entered the workforce, or who are developing introductory skills in preparation for work.
This qualification provides foundation-level skills and knowledge to support work readiness, simple business tasks, digital technology use, time management, communication and workplace participation.
Qualification Overview
To achieve this qualification, students must successfully complete 6 units of competency, including 2 core units and 4 elective units.
The selected units support business resource use, work readiness, routine digital technology, time management, daily work activities and first point of contact skills.
Everything You Need to Know
Units of Competency
Core Units
- BSBOPS101 – Use business resources
- BSBPEF101 – Plan and prepare for work readiness
Elective Units
- FSKDIG002 – Use digital technology for routine and simple workplace tasks
- BSBPEF202 – Plan and apply time management
- CHCCOM001 – Provide first point of contact
Fees & Funding
Queensland (QLD) Career Start Funding
This qualification may be available under the Queensland Government's Career Start funding program for eligible students.
BSB10120 Certificate I in Workplace Skills is listed for both General Training and Traineeship pathways under Horizon2's Career Start funding arrangements.
General Training Fees
For eligible students accessing Career Start funding through the General Training pathway, student contribution fees are calculated per unit of competency.
- Concession: $2.50 per unit of competency
- Non-Concession: $4.00 per unit of competency
As this qualification contains 6 units of competency, the indicative General Training student contribution fees are:
- Concession Funded Fee: $15.00
- Non-Concession Funded Fee: $24.00
Traineeship Fees
For eligible trainees, student contribution fees are generally calculated based on the nominal hours attached to the units of competency.
- Standard Traineeship Contribution: $1.60 per nominal hour
- Concession Traineeship Contribution: 40% of the standard student contribution fee, where eligibility requirements are met
Traineeship fees can vary depending on the final training plan, nominal hours, eligibility and any applicable fee-free or concession arrangements.
Full Fee
A full fee for service option may also be available for students who are not eligible for subsidised funding. Please contact our team for current full fee pricing before enrolling.
Please note: Eligibility for Career Start funding is subject to Queensland Government requirements, programme availability and individual circumstances.
To learn more about the funding programs available through Horizon2 and view our currently funded courses, please visit our Queensland Funding page or contact our team before enrolling.
How Does It Work?
Students complete supported learning and assessment activities across the required units of competency.
Learning may include workplace-focused reading, writing, digital technology, planning activities, trainer-supported assessment tasks and practical workplace or simulated workplace examples.
Recognition of Prior Learning may be available where applicants can provide sufficient, current, valid and authentic evidence of existing skills and knowledge.
Course Duration
Completion time may vary depending on the student’s study mode, assessment progress, support needs, pathway and existing skills.
Our team will support students to understand expected workload, progression requirements and assessment expectations before enrolment.
Where We Deliver
Horizon2 is approved to deliver this qualification throughout a number of Queensland regions under the Queensland Government's Career Start funding program.
Delivery may be provided through face-to-face, online or blended learning, depending on student needs, funding arrangements, trainer availability and cohort requirements.
Approved Queensland delivery regions include:
- Brisbane
- Cairns
- Central Queensland
- Darling Downs - Maranoa
- Gold Coast
- Ipswich
- Logan - Beaudesert
- Mackay - Isaac - Whitsunday
- Moreton Bay - North
- Moreton Bay - South
- Queensland - Outback
- Sunshine Coast
- Toowoomba
- Townsville
- Wide Bay
While many Horizon2 courses are delivered online, face-to-face and blended delivery options may also be available where appropriate. Please contact our team to discuss the most suitable delivery option for your location and circumstances.
Entry Requirements
There are no formal entry requirements for this qualification.
This course is intended for learners who are preparing for entry-level workplace participation, further training or future employment pathways.
Vocational Placement
This qualification does not include mandatory vocational placement requirements.
Students may be required to complete workplace-focused or simulated workplace activities as part of their learning and assessment.
Who Are My Trainers?
Our team of industry professionals is led by David Bradford, a former QUT Lecturer and Director of Operational Training in the Department of Communities.
Our team will support you throughout your qualification, including guidance around assessment requirements, Recognition of Prior Learning (RPL) evidence and suitable study progression.
If you would like to know more about trainer support before enrolling, please speak with our course team.
Pathways
This qualification may support students to prepare for entry-level workplace participation, further vocational training or additional foundation skills development.
Pathway outcomes can vary depending on the student’s goals, location, further study plans, employer requirements and available opportunities.
Security Checks
Depending on the workplace, employer or placement setting, students may need to complete checks or provide documentation before participating in workplace activities.
If you have any concerns about workplace requirements, please speak with our course team before enrolment.
